Shipping policy

Shipping Policy

Last updated:  September 2025

At KOSMOS VERSO , we aim to deliver your orders quickly and efficiently. Please review our shipping policy below:

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Times

  • Estimated delivery time: 4–15 business days, depending on your location.

  • Delivery times may vary due to factors outside our control (e.g., customs delays, local postal services, or international restrictions).

3. Shipping Confirmation & Tracking

  • Once your order has been shipped, you will receive an email confirmation with tracking details (if available).

  • Please allow up to 48 hours for tracking information to update.

4. Shipping Costs

  • Shipping costs (if applicable) will be calculated and displayed at checkout.

  • Occasionally, we may offer free shipping promotions.

5. Incorrect Address Information

  • Customers are responsible for providing accurate shipping details.

  • We are not liable for orders lost or delayed due to incorrect or incomplete addresses.

6. International Shipping

  • We ship worldwide 🌍.

  • Import duties, taxes, and customs fees may apply depending on your country. These charges are the responsibility of the customer.

📩 Need Help?
If you have any questions about your order or delivery, please contact us at:
✉️dias.kdo@gmail.com